.: Signature Support :.

Client Success Story

Signature Support currently works with a Fortune 50 client who had access to only 40% of their market. As their business model changed from product-centric to solutions-centric, they needed to touch the other 60% of the market. In a year’s time, we were able to facilitate approximately 500 initial meetings with potential accounts.

Our client experienced these benefits:

• New business
• An increased sales pipeline
• More control by sales management of the sales direction
• Faster turnaround on sales pitches and solutions gaps, due to timely customer feedback on products, services, and solutions.

Is your sales force successfully

expanding into new markets?

Many companies’ sales forces struggle with sales people who:

• Are unable to spend enough time securing initial meetings with new prospects because of travel requirements and key accounts’ continuing service needs
• Dislike and resist cold calling
• May focus on existing accounts and cherry pick deals to meet
quotas without working to expand into untouched markets

Building Connections to Customers

We use a proven system and method of follow-up to connect you with new accounts and broaden your sales pipeline.

• We take on the cold calls for you; opening doors is what we do.
• Our services generate high-quality appointments with targeted accounts your sales force may be unable to reach today.
• We ensure your prospects are touched on a consistent basis using a proven, systematic approach.

Signature Support realizes what it takes to build positive and long-lasting business partnerships. Our corporate appointment scheduling services drive Fortune 500 clients, strengthening customer relations and improving their bottom lines. We go the extra mile to ensure success, providing a consistent flow of qualified appointments with target customers. We introduce your company and solutions, and facilitate an initial meeting when the fit is right.

Outsourcing your lead generation is cost-effective. Separating Signature Support's appointment setting from your sales force's face-to-face selling efforts allows each group of professionals to specialize. It frees up the salespeople to do what they do best - focus on their core business, consult with potential clients who need solutions, and close deals.

How can Signature Support help your business?

Here is a list of activities included in our services:

• Strategy development, based on individual audiences
• Professional call scripting
• Email communication development
• Direct mail marketing as needed to support appointment
setting efforts
• End-to-end meeting, appointment and conference call
coordination
• Event marketing support, including calling to extend invitations to your target clients and following up to obtain RSVPs
• Executive and senior management collaboration
• Rescheduling and last-minute adjustments
• Confirmation and follow-up with all stakeholders
• Account feedback reporting to improve market intelligence
• Appointment confirmation two days in advance, as required
• Comprehensive results reporting for each campaign
• Telephone research to identify key decision makers

Tonya Signa
480-282-8500
Tonya@signaturesupport.com

Signature Support handles the cold calling and business development activities for my sales team. In the past 6 months, they have secured over 35 initial meetings with top healthcare executives (that we have been unsuccessful reaching in the past) resulting in key industry relationships being established. Our sales people have been able to focus more of their time and energy in supporting existing accounts and up-selling new services. Tonya and her entire team are great to work with. They are professional, responsive, flexible, and most of all, they get results! We will continue to rely on their expertise to keep our sales pipeline filled and support our team.

Nick Pape
Sales Manager - Fortune 50 Company

Tonya and her team have gotten remarkable results for me. Their professionalism, organization, and persistence have secured over 250 appointments in the last year that I could never have arranged myself. They have opened doors I have been trying to open for well over a year. With their support, my time is spent selling and working with customers instead of losing time on the phone setting up the appointments. They always communicate with me about schedules and any issues that may affect an appointment. As a result, I am much more effective and efficient!

Ray Lauk,
Education Solutions Manager
GE Security

Tonya and her staff provide business development and appointment setting support to the Chicago sales office of Trane. In a very short time, they learned the key focus areas of our business and have taken that information to a new level of communication reaching out to the K-12 and higher education markets. Their services have saved our office a significant amount of time in making multiple “hits” via phone and e-mail to our prospective customers. Their documentation system to track target contact info, conversations had with prospective clients, etc has been a valuable means for us to collect key customer data, as well as determine how well our messaging is being received in the marketplace. In their first few months working with us, they were able to secure approximately 45 meetings with target customers that we had not been successful in meeting with before. I would recommend their services to any organization that wishes to increase the effectiveness of their sales organization.

Marion “Doc” Kotecki,
Senior Education Leader
Trane
www.Trane.com